Published : 25 July 2023
Read Time : 5 min
Author: Amit Saraswat
Maruti Suzuki issued a recall for over 87,599 cars over a faulty steering tie rod. This faulty module has affected the S-presso small SUV and Eeco mini van manufactured between July 5, 2021 and February 15, 2023.

Maruti Suzuki have recalled 87,599 cars manufactured between July 5, 2021 and February 15, 2023 to inspect a possible fault with the steering tie rod and replace the affected units free of cost. The affected cars could face issues with the handling.
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Maruti Suzuki also issued a recall for the following models back in January 2023:
Maruti Suzuki recalled 17,362 cars manufactured between December 8, 2022 and January 12, 2023 to inspect a possible error with the airbag control unit and replace the affected units free of cost. The affected cars were said to have faced issues with the deployment of airbags and seatbelt pretensioners in the event of a crash.
Recalls are a normal part of the standard operating procedure for car manufacturers around the world. When carmakers notice that a particular part does not meet the quality standards, they get the supplier to provide them with replacement parts. The carmakers then reach out to the affected customers and replace the part at the workshop.
From a manufacturer’s perspective, recalls are expensive and cost them and their suppliers a lot of money. Every man hour used to fix a vehicle at the workshop for free is a man hour that could have turned a profit. But the long-term implications of a part failure are too big compared to the short-term cost, customer inconvenience and some risk to the brand image.
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There are 2 ways to see a manufacturer who doesn’t issue recalls:
For a non-critical problem, such as replacing the parcel tray bush to minimise rattling, the approach in point 2-a is perfectly acceptable. But it’s best to issue a recall and fix the vehicles for anything critical related to the customer safety and vehicle reliability.
While we’d like to assume that the carmaker not issuing a recall is in a better position, it’s the transparency that deserves respect and earns our trust. If a manufacturer notices a problem and actively fixes it for customers before it gets worse, then we can trust such a carmaker to take care of our vehicles even after the warranty expires.
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