Published : 20 August 2022
Read Time : 5 min
Author: Mohammad Osaaf
Chevrolet stopped selling their vehicles in India in 2017. Even 5 years after shutting their sales operation in the country, Chevrolet continue their customer support services in India. In their latest statement, the carmaker has committed to continue customer support till 2024 and beyond.
Chevrolet said that they are taking care of their Indian customers through a dedicated team responsible for overseeing a service network, training centre, and warehousing and logistics operation to make genuine parts available to customers.
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Chevrolet said that they have maintained a network of authorised service operations with over 170 customer touchpoints in India. Customers can also buy genuine parts, such as batteries, lube and others from these centres.
Chevrolet also appeal to their customers to get their vehicles inspected free of charge at the nearest Chevrolet authorised service operations for open recall campaigns. This includes the Cruze Takata airbag safety recall from last year. Customers can check for any recall on their vehicles at www.chevrolet.co.in/owners-area/recall.
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To stay in touch with their customers, Chevrolet India are also maintaining their website and customer service centre where customers can email Chevrolet at gmi.cac@gm.com or call at 18002088080.
“At Chevrolet, the customer remains at the centre of everything we do, and we are committed to offering quality service for our vehicles in India,” said Devang Parpani, Director, Commercial Operations India.
“It is immensely gratifying to see the team in India remain focused on our important after-sales customers as they continue to deliver on the needs of a vibrant parts and service operation,” said William Henrie, General Motors International Operations Aftersales Director.
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