VinFast Sign myTVS For After-Sales Network In India (Press Release) | V3Cars

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Here’s what VinFast have to say about the myTVS partnership:

VinFast Auto India, the Indian subsidiary of global electric vehicle  leader VinFast, announces a strategic service collaboration signing with myTVS, a leading  automotive service provider in the country. As part of its commitment to enhancing customer  experience, VinFast aims to establish 120 Extended Service Workshops by partnering with  potential service providers to boost its aftersales operations across India. 

In addition to the upcoming VinFast Dealership and Service Network, this collaboration is aimed to significantly strengthen VinFast's after-sales service and charging network across the country,  ensuring customers have access to convenient maintenance and support services as the company  accelerates its growth in the Indian electric vehicle market. 

Under this strategic collaboration, myTVS will ensure VinFast Customers receive comprehensive  service coverage across India. The association focuses on delivering exceptional service quality  through workshops equipped with genuine parts, advanced diagnostic and repair equipment, and  highly trained technical personnel.  

Commenting on the collaboration, Mr. Pham Sanh Chau, CEO, VinFast Asia, said,

 

At  VinFast, we are unwavering in our commitment to delivering excellence across three fundamental  pillars: high-quality vehicles, inclusive pricing, and exceptional after-sales policies. This strategic  collaboration with myTVS to expand our comprehensive after-sales service network demonstrates  our long-term commitment to the Indian market and our dedication to customer satisfaction. By  establishing this robust service infrastructure, we are not only supporting India's transition to  sustainable mobility but also building enduring relationships with our customers through trust,  reliability, and exceptional service standards.

Signing the partnership, Mr Natarajan Srinivasan, CEO, myTVS, said,

 

We congratulate  VinFast as they bring their innovative electric vehicles to India and are delighted to partner with  them. We are confident that this unique partnership will enable VinFast to scale growth backed  by our technology powered after-sales service platform. This partnership also validates the myTVS  business model of building and delivering a high-quality, convenient, transparent and digitally  powered after-market service platform to support the ambitions of India's automobile sector.

All the above services will be connected through Toll Free No. 1800-571-8888 and email - vfcareindia@vinfastauto.in for customer convenience. 

As VinFast prepares for its product launch in India, the partnership with myTVS reinforces its  focus on delivering a holistic customer experience. Both companies will work closely on network  expansion, training, and consumer support initiatives to create a strong and reliable after-sales  ecosystem.

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