Fiat Chrysler Automobiles (FCA) India has been witnessing great success for the Jeep Compass SUV in the domestic market. However, the Italian auto major has been struck with recall shame just few months after the launch of the Compass, which is thought to be a game changer for the company in India. FCA India, the fully owned Indian subsidiary of FCA will be recalling 1,200 units of the new Jeep Compass SUV in the Indian market. These Compass SUV units will be called back in order to replace the faulty front passenger airbag.
The decision of FCA India to call back the already sold Jeep Compass back in India has come after an FCA US LLC decided to recall, as per the company statement. The auto major said in a statement that it is not aware of any complaints, accidents, injuries or warranty claims related to the faulty airbag issue. The company statement said that irrespective of any reported issues, the customers whose vehicles fall in the affected range are advised to avoid using the front passenger seat, until the company has replaced the airbag.
As the reason behind the recall, the company said that a supplier has told the company that during its airbag module assembly process, some loose fasteners could have been accidentally got into a small number of airbag modules undetected.
The company statement has also said in its statement that the actual number of the affected Jeep Compass SUVs is expected to be less than even 1 percent of the total number of vehicles recalled.
FCA India’s company statement further said that the company is not taking any chances with the safety of its customers and recalling all the probable vehicles that could be affected by the issue. Should such a vehicle comes across an unfortunate event of an impact which causes the front passenger airbag to deploy, the loose fasteners could pose as serious hazard. Thus, the company will be replacing the passenger airbag on all the estimated 1,200 units of the Jeep Compass SUV in order to eliminate the risk of any such vehicle containing the faulty airbag module.
Very soon FCA India and all its authorized dealership outlets will be directly contacting the customers whose’ Jeep Compass SUVs fall in the recall range and require the front passenger air bag to be replaced. The dealers will be confirming appointments at the authorized workshops. As usual with any recall by any auto makers, FCA India has said that this front passenger airbag replacement exercise will be carried out absolutely free of cost.
The Jeep Compass SUV was launched in India on 31st of July, 2017 and went on to receive great market response. The new Compass has already received more than 11,000 bookings in the domestic car market of India. India is also the production hub of the Jeep Compass’ for all the right-hand-drive markets and FCA India has already exported 600 units of the India-made Compass to Japan and Australia.