Volkswagen has announced that it would offer free roadside assistance and discount on repairs on all cars that are affected by tropical storm in Assam and Bihar. Under the free RSA programme, the carmaker will tow the affected vehicles to its nearest repair centre free of cost. In order to request the towing service, VW buyers are asked to call on the toll-free number -- 1800-102-1155 or 1800-419-1155.
Read the official press release below for more details:
Volkswagen India extends service support to flood affected customers in the state of Bihar & Assam
→ Volkswagen will offer free road-side assistance and discounts on repairs to affected customer vehicles
Mumbai: Volkswagen, Europe’s leading car manufacturer has announced extended support and services for vehicles affected by the Bihar and Assam flood. Volkswagen has announced free roadside assistance and special initiatives in support of affected customers owing to the widespread destruction caused by the tropical storm.
Customers in Bihar and Assam can avail the free roadside assistance by dialing 1800 102 1155 or 1800 419 1155 respectively. Under roadside assist, affected cars would be transported free of cost to the nearest Volkswagen dealer. To ensure customer support at this crucial time, Volkswagen has issued necessary repair guidelines across dealerships for a standardized repair approach and has geared-up technical support staff and parts supply chain in the region. All affected customer vehicles will also be supported with benefits on the service repair invoice by Volkswagen dealer partners in the respective cities.
The Volkswagen team is closely monitoring the status of all vehicles under repair to ensure quality repair and necessary actions.