Kia India Introduces Aftersales Features On MyKia App | V3Cars
Kia are one of the revolutionary car manufacturers in India and have a very wide sales and service network throughout the country. To improve the overall ownership experience for their customers, Kia India have launched a new aftersales initiative through their MyKia app.
You can download the MyKia app from the Apple App Store or Play Store. If you already have the app installed on your device, update the app to get the new aftersales features.
New Aftersales Features
This initiative is aimed at offering transparency and flexibility through a completely digitized medium. The MyKia app now empowers its users to purchase different service offerings and ownership programs. The below list highlights what Kia offer on their updated app:
- Extended warranty
- My convenience
- Real-time car service monitoring
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Useful Features In The MyKia App
Kia claim that they are the pioneers in creating an integrated customer communication platform through the MyKia app. In addition to the new aftersales features, you can also use the MyKia app for:
- Requesting a test drive
- Getting a quote
- Getting a video consultation through Digi-Connect
- Booking a Kia car
- Booking a service appointment
- Checking company updates on Kia news
- Configuring Digi-Wallet
- Accessing the My car dashboard
Kia is a global mobility brand and started their operations in India in 2019. Till date, Kia have launched 5 cars in India: the Seltos, the Carnival, the Sonet, the Carens, and the EV6. All of their cars have received an overwhelming response and are in high demand. The company have always tried to enhance customer experience by providing the best in automobile technology. The mobile app to improve after-sales support is an effort in the same direction.
Similar to Kia, other car manufacturers also have their dedicated mobile apps. It would not be surprising to see them introduce similar features to empower their customers.
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